Terms & Conditions
1. Introduction
Welcome to Tainc.
By accessing or using our website, software, and services ("Services"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use Tainc.
Tainc provides an all-in-one marketing and operations system for tree service businesses, including lead management, automation, scheduling, proposals, billing visibility, and related tools.
2. Eligibility
You must be at least 18 years old and legally able to enter into a binding agreement to use our Services. By using Tainc, you confirm that you meet these requirements.
3. Account Registration
To access certain features, you may need to create an account.
You agree to:
- Provide accurate and complete information
- Keep your login credentials secure
- Notify us immediately of any unauthorized access
You are responsible for all activity that occurs under your account.
4. Subscription & Payments
Tainc operates on a subscription basis.
- Fees are billed monthly unless otherwise stated
- Payments are non-refundable unless explicitly agreed in writing
- Prices may change with prior notice
Failure to pay may result in suspension or termination of your access.
5. Use of the Service
You agree not to:
- Use Tainc for unlawful purposes
- Attempt to access systems or data not intended for you
- Copy, resell, or exploit the platform without written permission
- Interfere with the platform's performance or security
We reserve the right to suspend or terminate accounts that violate these terms.
6. Data & Content Ownership
- You retain ownership of your business data and content
- By using Tainc, you grant us permission to process this data solely to provide the Services
- We do not sell your business data to third parties
7. Third-Party Integrations
Tainc may integrate with third-party services (SMS providers, email tools, ad platforms, etc.).
We are not responsible for:
- Third-party service outages
- Data handling policies of third-party platforms
- Charges imposed by third-party providers
8. Service Availability
We aim for high availability, but uninterrupted access is not guaranteed. Maintenance, updates, or technical issues may occasionally affect access.
9. Limitation of Liability
To the maximum extent permitted by law, Tainc shall not be liable for:
- Loss of revenue, profits, or business opportunities
- Indirect, incidental, or consequential damages
- Decisions made based on insights or automation provided by the system
Use of the platform is at your own risk.
10. Termination
You may cancel your subscription at any time. We may suspend or terminate access if you breach these Terms.
Upon termination:
- Access to the platform will end
- Data may be deleted according to our retention policies
11. Changes to Terms
We may update these Terms from time to time. Continued use of Tainc after updates constitutes acceptance of the revised Terms.
12. Contact
For questions regarding these Terms:
Email: support@tainc.com
